DELIVERY CONDITIONS

PRICE, AVAILABILITY AND DELIVERY
All prices on this site are in dinars. VAT is included in the price of the product. “Leone Balkan d.o.o.” uses all its resources so that all items on this site are shown to you with the correct names, specifications and prices. “Leone Balkan d.o.o.” reserves the right to change the price of the product, if there was a gross error in the calculation of the price, if the changes were not updated, etc.

The amount in the basket does not include delivery costs, which you pay according to the weight of the shipment and according to the official price lists of express mail in Serbia. We do not send goods outside the borders of Serbia.

Delivery prices do not depend on the place of delivery, but only on the weight of the package:

– package up to 2 kg – 480.00 din.
– package from 2 kg to 3 kg – 480.00 din.
– package from 3 kg to 5 kg – 520.00 din.
– package from 5 to 10 kg – 590.00 din.

Shipping prices are fixed according to weight, regardless of whether they are redeemable or not.

If you have a contract or simply want other fast mail, just mention it in the order notes.

Products ordered on the website www.leone1947.rs are delivered within 1 to 7 days, depending on when the order was created, the payment method itself, and the delivery plan of the courier service for the given delivery point. If one of the ordered products is not in stock at the moment, the customer will be informed by phone, SMS or email, if the inventory is expected to be renewed, if it suits the customer, a later delivery time will be agreed upon.

A PACKAGE THAT WAS DAMAGED DURING DELIVERY
The ordered products, each individually, are additionally strengthened before sending the review, i.e. it is packed in additional packaging, it is additionally provided with styrofoam, cardboard, so that breakage does not occur, but it happens that it is damaged or broken during transport.

If a package arrives at your address, the packaging of which is visibly damaged, torn, bruised, react immediately, report it to the courier and make a report. However, if the package was delivered without damage, but when opening the package you notice defects on the purchased product, you must report the damage to us and the courier service within 24 hours from the moment of receiving the package, so that we can react in a timely manner and start the complaint procedure. The courier service is obliged to make a record of damage to the shipment.

“Leone Balkan d.o.o.” upon receipt of the damaged package, you as the customer will replace the damaged product with another new product at our cost of delivery.